Terms of service
These terms govern use of this website and, where applicable, the Opernexa platform provided by Ithilam Tech (Pvt) Ltd.
This document is a structured placeholder awaiting review by a qualified Sri Lankan legal adviser. It is not yet a binding statement of Ithilam Tech (Pvt) Ltd’s obligations and must not be relied on.
Last updated: Pending legal review
1. These terms
By using this website you accept these terms. PLACEHOLDER: confirm the relationship between these website terms and the separate subscription agreement signed by Opernexa customers, and which prevails in the event of conflict.
2. Who provides the service
Opernexa is provided by Ithilam Tech (Pvt) Ltd, a company incorporated in Sri Lanka. PLACEHOLDER: insert company registration number and registered office.
3. Use of this website
You may use this website to learn about Opernexa and to contact us. PLACEHOLDER: confirm acceptable use restrictions, including automated scraping, and any exceptions granted to search and AI crawlers already permitted in robots.txt.
4. Accounts and access to the platform
PLACEHOLDER: set out how platform accounts are created, customer responsibility for credentials and user access, and the process for suspension or termination.
5. Fees and payment
Opernexa is quoted per business and no subscription is created through this website. PLACEHOLDER: confirm billing cycle, payment terms, taxes and the process for changing plans mid-term.
6. Customer data
PLACEHOLDER: state that customers retain ownership of their data, define our role as processor, and set out export and deletion rights on termination and the format and timeframe in which data is returned.
7. Availability and support
PLACEHOLDER: define the service availability commitment, planned maintenance windows, support channels and target response times, and any service credits.
8. Intellectual property
The Opernexa name, logo and software are the property of Ithilam Tech (Pvt) Ltd. PLACEHOLDER: confirm the licence granted to customers and any restrictions on it.
9. Liability
PLACEHOLDER: draft limitation of liability, exclusions and any cap, reviewed against Sri Lankan law. Do not publish this section without legal sign-off.
10. Governing law
PLACEHOLDER: confirm that these terms are governed by the laws of Sri Lanka and specify the courts or arbitration process for disputes.
11. Contact
Questions about these terms can be sent to [email protected].
Questions about this document? Email [email protected].